Billing, Plans, and Entitlements

This page describes how plans and entitlements work from a customer perspective.

Plans

Plans determine your monthly included link opens ("clicks"), the number of team members ("seats"), and the maximum number of active applications.
Higher plans increase included clicks, seats, and application limits. Custom domains require an active paid plan.

Each link open counts toward your monthly included clicks across your account.
If you reach your plan's monthly click limit, new link opens may be temporarily limited until your next billing cycle unless you upgrade.

Seats control how many team members you can invite.
If your team grows beyond your current seat limit, invite more members by upgrading your plan.

Your plan determines the maximum number of active applications you can have.
If you reach your plan's application limit, you cannot create new applications until you upgrade or remove existing ones.
When you downgrade your plan, any applications exceeding your new limit are automatically deactivated, starting with the newest applications.
When you upgrade your plan, previously deactivated applications are automatically reactivated if they fit within your new limit.

Upgrades: take effect immediately.
Downgrades and cancellations: take effect at the end of your current billing period.

Manage your subscription (upgrade, downgrade, cancel) from the Account/Billing section in the Portal.
Pricing, plan contents, and limits are subject to change; see the pricing page for the latest details.